There is no law that mandates rude and apathetic service, and my experience at MOCA was so much better. Not a premium experience, given the premium prices, and given each transaction is typically over $100. Expect to meet up with your buddy again in the street - sub rosa, naturally. If you're here with someone, the first and only question you're asked is, 'together or separate?', rather than 'what brings you in' - if you and your friends decide to pay separately, you're separated from your friend, while someone with an iPad hopelessly tries to explain the wares. The staff treats you like trash chattel, and push you through an assembly line as though you're in some kind of factory.
First off, prices are are often 20% higher than MOCA, for the same items - you're paying for a shorter line than MOCA nearby, without any tangible benefits or unique products.
Déclassé (even for a marijuana store) and overpriced.